Please call us on 08 and we will be happy to help. If you don't want to proceed with your upgrade based on this, you will be able to cancel your order and no charges will be applied to your account.ġ2 month contracts are not available online, but they are available through our contact centre. Our team of specialists will contact you to confirm what additional work is needed and how long this will take, usually within four weeks from the date your order was placed. ![]() If additional work is required, this may take longer than the initial set-up time provided and there could be additional costs. If they do we'll contact you to arrange a suitable time. To do this they may need access to your property. Openreach Survey: In some cases Openreach have to carry out a survey before they can connect a home to Full Fibre. ![]() Outside of your 14 day cancellation period, if you choose to end your service within the minimum period, you will have to pay an early termination charge. Full Fibre Broadband (12, 18 and 24 month contracts)įor new Plusnet customers that sign up for 12, 18 or 24 months (as appropriate). Exclusions and terms apply.ġ2 month contracts are not available online, but they are available through our contact centre. Subject to availability and cannot be used in conjunction with any other offer. Compatible line required otherwise a £49.99 installation charge may apply (excluding any external construction charges). Price from month 13, 19 or 25 (as appropriate) currently £30 per month. Fibre (12, 18 and 24 month contracts)įor new Plusnet customers that sign up for 12, 18 or 24 months (as appropriate). Price from month 19 or 25 (as appropriate) currently £41.10 a month (incl. Line rental is included in the price (line only, no calls included). Unlimited Broadband (18 and 24 month contracts)įor new Plusnet customers that sign up for 18 or 24 months (as appropriate). Price from month 19 or 25 (as appropriate) currently £47.76 a month (incl. Unlimited Fibre (18 and 24 month contracts)įor new Plusnet customers that sign up for 18 or 24 months (as appropriate). If your broadband or line rental service are not activated at the same time, for the service that is activated at a later date, charges will be pro rated for the first month and any applicable discounts for that service will apply once the service starts. ![]() The date your broadband and line rental activates, or where your services do not activate at the same time, the service that activates first, will be used as your monthly billing date. Price from month 19 or 25 (as appropriate) currently £54.39 a month (incl. Prices and terms are subject to change during your contract.įor new Plusnet customers that sign up for 18 or 24 months (as appropriate). Unlimited Fibre Extra (18 and 24 month contracts) The standard line rental price is £26.53 a month and the standard line rental price, or where applicable the discounted line rental price, is included in the package price. Line rental is included in all our broadband packages, apart from our Full Fibre and Fibre packages.
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